Opticsfast
Opticsfast Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Opticsfast has 1.1 star rating based on 12 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "STAY AWAY".
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Scammer
User's recommendation: STAY AWAY
Sent glasses 1 month ago and can't get a response
*** scam mo-f*****s
Ripped off
Do not use this company for nothing
Scammers
Took over a month to get glasses from OpticsFAST, so I cancelled but they still charged me 450.00 and sent the glasses (after I had already bought some at lenscrafters after being a month without glasses). Cannot see out of glasses they sent; progressive part of lenses all screwed up.
Only if I hold up glasses inches above my nose and press to my face can I see anything. Beware: Google optics fast, and you will find a million complaints, owner jailed for fraud. This place is a nightmare. Lots have complained with Better Business Bureau including me.
What a mistake. Never buy glasses online, and certainly not from these people.
- Scammers
Sent glasses for repair
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScam business and horrible customer service !!!.
- Dishonesty
Preferred solution: no more scam business to other customers
Awful! Awful! Awful!
AVOID! AVOID!
AVOID! THIEVERY? YOU DECIDE. BUT I RECOMMEND AVOIDING THESE PEOPLE AT ALL COSTS.
They get your frames with free shipping and then hold them hostage unless you pay a lens replacement fee more than twice what they represent on their site. If you want your frames back, they then demand $12 shipping fee, AND have the gall to add a $.99 fee on top of that for their trouble!
STAY AWAY! If you have any doubts about this business, Google “optics fast.com and reviews.” Unfortunately, I didn’t do that before I trusted them with my designer sunglasses which I now have to ransom back.
Worst experience ever
- Poor service and communication
Preferred solution: Price reduction
Forever wait then nothing
Opticsfast is the worst eyeglass repair company!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecky is not Becky
Preferred solution: Let everyone know not to do business with you
Opticsfast.com
- Dishonesty
Preferred solution: Full refund
Worst experience with a business ever
- Aggressive and dishonest hectoring by customer service
I wish !!!!
Preferred solution: Let the company propose a solution
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Eyeglass Vendor, Imprisoned for Terrorizing Consumers, Is Accused of Fraud https://en.wikipedia.org/wiki/Vitaly_Borker https://www.nytimes.com/2017/05/25/business/eyeglass-vendor-imprisoned-for-terrorizing-consumers-is-accused-of-fraud.html